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Email us: customerservice@ecics.com.sg
No. The Security Bond is included in our Enhanced MaidAssure along with MOM’s minimum medical and personal accident insurance as a package. We do not offer just the Security Bond.
The deductible helps to prevent frequent claims and encourages responsible use of the policy. It also keeps the overall premium more affordable for all policyholders.
Only Comprehensive Private Car Insurance policies from ECICS are eligible. Electric Vehicles (EVs) are excluded.
For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
We have 5 standard plans tailor-made for different industries: Office, Retail, Service, F&B and Light Industrial.
Refund Policy (Upon Policy Termination):0 to 30 days in force – 80% refund of premium31 to 90 days in force – 50% refund of premium91 to 180 days in force – 30% refund of premium181 days and beyond – No refund100% of the premium will be refunded if:a) The Policy is cancelled within 90 days from the policy effective date and replaced with a new ECICS Enhanced MaidAssure policy; orb) The In-Principal Approval (IPA) is terminated and the FDW did not enter Singapore.Provided there shall be no refund if: • Any claim has been made or has arisen under the Policy; or • The premium refund is less than $27.25 (inclusive of GST). Please refer to General Conditions point 19 of the policy wording for the full cancellation terms and conditions.
Yes, you can include as many named drivers as you want in your Private Motor Car insurance policy subject to underwriting and additional premium.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
In the event that he utilise his earned Family-NCD to buy a new policy with us, he can still remain in the Family NCD policy as a named driver but he will not earn another Family-NCD. The Family-NCD can only be used once per policy per named driver.
The accident report will provide us with the necessary information should there be any claims made against you for the accident. Failure to report the accident may result in you handling and settling any claims on your own.
Claim directly against the Third Party who is liable for the accident. You can bring your damaged car / motorcycle to any of our Authorised Workshops or your own preferred workshop who can assist you to file the Third Party claim; orClaim Own Damage claim under your policy if you have purchased a Comprehensive coverage. You will need to pay necessary Policy Excess (if any). The workshop will then assist you to recover against the Third Party’s insurer for the Excess paid.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
All riders need to be named in the policy. Unnamed riders are not covered.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
We do not cover usage for food, parcel or other delivery services.