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Email us: customerservice@ecics.com.sg
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If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
You will receive a redemption link via the email address provided during your insurance application within 3 to 4 months from your policy activation date. The Shell Fuel e-Voucher will be credited to your Shell App upon successful redemption.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.
We get it – plans can change. If you are replacing your FDW after purchasing the policy:a. Prior to policy effective date, you may provide us with the new FDW details. We will make the necessary changes on the policy replacement. The promo can be re-applied to the replacement policy but please note that the promo can only be re-applied on a replacement policy once if the original policy has not started. b. If the policy has started and you need to replace your FDW, you have 90 days from policy effective date to cancel and a further 90 days to issue a replacement policy. You will get 100% refund for the original policy but unfortunately, the promo cannot be re-applied to the replacement policy. If you no longer require an FDW, you may get a 100% refund if you cancel before the policy incepts. Please take note that all cancellation date shall be based on the security bond discharge date from MOM and not the work permit cancellation date.
Redemption must be made within one month of your Tesla Motor Insurance policy activation date (please note this is different from the purchase date of your policy). Any redemptions made after this period will be deemed considered invalid.
The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.
The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.
No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.
You may purchase Tesla Motor Insurance policy directly through our ECICS website >https://www.ecics.com/promotions/tesla-promotion
Upon successful full payment and Tesla Motor Insurance policy issuance, a unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)"for the redemption of Tesla Fractional Shares.
No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
No, the voucher cannot be encashed.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.