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Email us: customerservice@ecics.com.sg

Hospitalisation & Surgical Expenses
(Includes COVID-19, Pre / Post Treatment)
Personal Accident Coverage
(Includes Death, Permanent Disablement & Accidental Medical Expenses)
Daily Hospitalisation Benefit
(Worldwide, up to 90 days)
Wages & Levy Reimbursement
(During Hospital Stay, up to 90 days)
Domestic Helper’s Liability
(Third-party damages/injury)
Letter of Guarantee to Ministry of Manpower (MOM)

Find a clinic near you for your maid's medical care.
We've partnered with Fullerton Health to bring you a trusted network of clinics across Singapore. Whether it’s a medical consultation or treatment, our panel of clinics ensures accessible, reliable, and quality healthcare services for your domestic helper - giving you peace of mind and care you can count on.


Find a clinic near you for your maid's medical consultation or treatment.
Our trusted panel of clinics across Singapore provides accessible and reliable healthcare services for domestic helpers.
We chose the Exclusive plan, It's worth the investment, especially with rising medical costs.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
Certain amendments (e.g., typo error in name or passport number or change in effective date) can be made before the policy effective date. However, a re-transmission to MOM may be required depending on the type of amendment.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.
Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.
Yes, the policy will need to be cancelled, and a replacement policy issued.
To implement for MI policies, renewals or extensions with start date effective from:
1 July 2023 (Stage 1)
• Introduction of a co-payment element* for employers and insurers for amounts above $15,000, up to an annual claim limit of at least $60,000
1 July 2025 (Stage 2)
• Standardisation of allowable exclusion clauses
• Introduction of age-differentiated premiums for those aged 50 and below, and those aged above 50
• Requirement for insurers to reimburse hospitals directly upon the admissibility of the claim
Please visit MOM's website here for more information on the MI enhancements.