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Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

Hospitalisation & Surgical Expenses
(Includes COVID-19, Pre / Post Treatment)
Personal Accident Coverage
(Includes Death, Permanent Disablement & Accidental Medical Expenses)
Daily Hospitalisation Benefit
(Worldwide, up to 90 days)
Wages & Levy Reimbursement
(During Hospital Stay, up to 90 days)
Domestic Helper’s Liability
(Third-party damages/injury)
Letter of Guarantee to Ministry of Manpower (MOM)

Find a clinic near you for your maid's medical care.
We've partnered with Fullerton Health to bring you a trusted network of clinics across Singapore. Whether it’s a medical consultation or treatment, our panel of clinics ensures accessible, reliable, and quality healthcare services for your domestic helper - giving you peace of mind and care you can count on.


Find a clinic near you for your maid's medical consultation or treatment.
Our trusted panel of clinics across Singapore provides accessible and reliable healthcare services for domestic helpers.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
We chose the Exclusive plan, It's worth the investment, especially with rising medical costs.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.
MOM will issue the discharge letter 1 week after the FDW has left Singapore. Please provide us with a copy of the discharge letter to proceed with your cancellation.Please note that the effective date of insurance cancellation will be determined based on the discharge date from MOM, not the date when the work permit is cancelled.
You will need to cancel her work permit to stop your levy and ensure that you keep a copy of her travel ticket or departure itinerary as proof. MOM will proceed to discharge the Security Bond after verifying that your FDW has left and did not re-enter Singapore. Upon discharge, you may proceed to request for policy cancellation.
A Security Bond is a commitment to reimburse the government if either you or your FDW violates or fail to adhere to the terms and conditions of the work permit. This bond typically takes the form of a banker's or insurer's guarantee. For each FDW you employ (excluding Malaysian helpers), you are required to purchase a $5,000 security bond.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.