We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

If you or a loved one suffers an injury, permanent disability, or death due to an accident, ECICS is here to support you with a straightforward claims process.
Acting quickly and submitting the right documents ensures faster claim assessment and peace of mind during difficult times.





Email: claims@ecics.com.sg
Claim Form: Download Personal Accident Claim Form
Climbing, mountaineering, racing or motor rallies, speed testing, speed contest, underwater activities involving the use of underwater breathing apparatus (including but not limited to diving), martial arts, parachuting and other extreme sports which involve one of the following elements of speed, height, a high level of physical exertion or specialized gear are not covered.
Yes. You must notify us if there are any change in circumstances during the period of insurance affecting the risk such as changes in occupation or country of residence.
Yes, our premiums are dependent on the Insured Person's occupation class. Class 1: Professionals/persons engaged in indoor & non-manual work in non-hazardous places. Examples: Accountant, Banker/Finance Officer, Lawyer, IT Professional, Teacher. Class 2: Professionals/persons engaged in work of an outdoor or supervisory nature or involved occasionally in manual work whose duties do not involve the use of tools or machinery or exposure to any special hazard. Examples: Property Agent, Sales Executive, Nurse, Chef, Physiotherapist. Class 3: Professionals/persons engaged in manual work, involving the use of tools or machinery but not of a particularly hazardous nature. Examples: Electrician, Car Mechanic, Commercial Driver, Gardener, Painter.
No, all pre-existing conditions are not covered.
Yes. The policy covers outpatient medical expenses (including TCM and Chiropractor treatments) incurred up to your plan limit for injuries due to an accident.