We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

If you or a loved one suffers an injury, permanent disability, or death due to an accident, ECICS is here to support you with a straightforward claims process.
Acting quickly and submitting the right documents ensures faster claim assessment and peace of mind during difficult times.





Email: claims@ecics.com.sg
Claim Form: Download Personal Accident Claim Form
Yes, if you change your mind after the policy is issued, please write to us within 14 days from the date of receipt of the policy. We will refund you in full subject to no claims made under the policy.
Always select the higher risk occupation class if your job falls between two classes. This ensures you remain fully covered and avoids issues during claims assessment.
The Insured Person must be: - a resident of Singapore who is permanently residing in Singapore; and - between 40 and 75 years old (both inclusive) at the time of application.
The Insured Person must be: - the natural child, legal step-child, legally adopted child or ward of the Policyholder; and - age above 1 month old and under 21 years as at the time of the application for the Policy if the Insured Person was not enrolled in a tertiary institution as at that time. If the Insured Person was enrolled in a tertiary institution as at the time of the application for the Policy, he or she must be of an Age under 25 years as at that time; and - unmarried as at the time of the application for the Policy and remains unmarried throughout the Period of Insurance.
Yes. The policy covers outpatient medical expenses (including TCM and Chiropractor treatments) incurred up to your plan limit for injuries due to an accident.