We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Yes, you may own more than 1 Motor Excess Protector insurance policy provided that each Motor Excess Protector insurance policy covers 1 unique vehicle registration number.
The policy that experiences the accident claim will have the entire group of Family NCD members' (named drivers) Family-NCD reduced according to the GIA NCD framework (https://gia.org.sg/). We believe that promoting safe driving is a family affair. However, the other policy with us will not be affected, all earned Family-NCDs in that policy will remain intact.
Yes, valuables such as jewellery, watches, works of art, and antiques are covered up to 35% of your contents sum insured per policy year, subject to a limit of $2,000 per item. Cash is covered up to $1,000 per policy year.
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
New and transfer maid policies purchased:• within 14 days before the effective date,MOM’s record will be updated within 3 working days after the policy purchase date• more than 14 days before effective date,MOM’s record will be updated within 14 days before policy start dateRenewal maid policy:• MOM’s record will be updated within 3 working days after the policy purchase date.Please check the MOM portal and ensure that the electronic transmission to MOM is completed before your FDW arrives in Singapore. Failure to do so will result in the Immigration and Checkpoints Authority denying her entry, and she will be sent back to her home country.
No, she is not covered unless she is travelling with you. We recommend purchasing a separate travel insurance for your FDW as the coverage would be more comprehensive for overseas situations where medical and evacuation costs are expected to be much higher.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.
You will need to cancel her work permit to stop your levy and ensure that you keep a copy of her travel ticket or departure itinerary as proof. MOM will proceed to discharge the Security Bond after verifying that your FDW has left and did not re-enter Singapore. Upon discharge, you may proceed to request for policy cancellation.
MOM will issue the discharge letter 1 week after the FDW has left Singapore. Please provide us with a copy of the discharge letter to proceed with your cancellation.Please note that the effective date of insurance cancellation will be determined based on the discharge date from MOM, not the date when the work permit is cancelled.
These workshops are not under ECICS Limited authorised partners and we have no control over the repair quality. If the repair is poorly done, we will not be able to assist you should issues arise. Furthermore, the claim cost may be inflated, resulting in higher premium in your next renewal.
The driver involved in the accident must report personally, with a copy of the Driving License and NRIC, and the certificate of insurance to the Accident Reporting Centres. The vehicle must also be made available for photo-taking at the time of reporting.
Yes, You can let us know that the insured is not driving during the purchase by indicating the Main driver details separately which the policy is being underwritten on.
If you sell your private car, you may inform us to cancel your policy. You can submit the request at customerservice@ecics.com.sg or call our mainline at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm). Your Private Car policy refund is calculated according to the cancellation clause in your policy wording subject to no claims made against your policy.
The policy that experiences the accident claim will have the entire group of Family NCD members' (named drivers) Family-NCD reduced according to the GIA NCD framework (https://gia.org.sg/). We believe that promoting safe driving is a family affair. However, the other policy with us will not be affected, all earned Family-NCDs in that policy will remain intact.
We do not cover usage for food, parcel or other delivery services.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
