We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Every named driver earn 10% Family-NCD (up to 50%) for each year of safe driving as a family without any accidents - even if they don't own a car.
When your family member buys their own car, their accumulated Family-NCD can be used to reduce their insurance premium with ECICS.
Includes personal accident coverage up to $80,000 for your family members, child seat protection up to $300, and car key replacement cover up to $300.
Get 24/7 roadside assistance, and up to 10 days courtesy car while your vehicle is being repaired.




Every coverage upgrade is built in — no extra premium required.
Terms and conditions apply. Discount is automatically applied. Not stackable with other promos.
Yes, Policyholders that are existing Phillip Securities clients can receive up to S$50 worth of Tesla Fractional Shares with each Tesla Motor Insurance policy purchase or renewal through ECICS, subject to the promotion's terms and conditions.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
Yes, you can! As a special exception during the promotional period, we're allowing you to pre-purchase your new policy up to 26 months in advance. Just set the effective date to begin 1 day after your FDW’s current work permit expiry date to lock in the promo price.
The promotion runs from 1 April 2026 to 31 October 2026.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
Tesla Fractional Shares for this campaign will be credited exclusively to the specified Policyholder's POEMS account.
Yes, provided you meet all the promotional terms and conditions, you will be eligible to claim them.
Yes, you must have a POEMS account under the Policyholder's name to be eligible for the campaign.
For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.
No, the voucher cannot be encashed.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
From 15th November 2025 to 15th February 2026, both dates inclusive.