We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Enjoy 10% off charging at all public Charge+ locations for 3 months.
Living in a condo with Charge+ chargers? Get 1 month of Nano-tier access for free.
Includes comprehensive protection, windscreen claims, and reliable claims support.
If you insure your Tesla with ECICS, you also receive complimentary Tesla fractional shares—stackable with Charge+ benefits. Want to find out more? Click here




Every coverage upgrade is built in — no extra premium required.
(same mobile number linked)
Terms and conditions apply.
Discount is automatically applied. Not stackable with other promos.
No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.
You will receive a redemption link via the email address provided during your insurance application within 3 to 4 months from your policy activation date. The Shell Fuel e-Voucher will be credited to your Shell App upon successful redemption.
If you purchase a new ECICS Comprehensive Private Car Insurance policy for a different vehicle not currently insured by ECICS, you are eligible for S$100 Shell Fuel e-Voucher for the new vehicle.
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.
No, the voucher cannot be encashed.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
From 15th November 2025 to 15th February 2026, both dates inclusive.