We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Enjoy enhanced protection with key Tesla coverage upgrades included at no additional premium — from courtesy car support to new-for-old replacement and 24/7 roadside assistance.

As a returning ECICS Tesla policyholder, your renewal comes with the same enhanced add-ons at no extra premium. Courtesy Car, New For Old Replacement, and 24/7 Roadside Assistance — all included.
Every coverage upgrade is built in — no extra premium required.
Enjoy a rental car for up to 10 days while your Tesla is under repair after an accident.
In the event your Tesla is declared a total loss within the first 24 months of vehicle registration, we will replace your Tesla with a brand-new car of the same or similar model.
If your Tesla breaks down or runs out of battery, we will arrange towing to the nearest charging station or workshop in Singapore and Malaysia.
Singapore-registered Tesla only
No claims in the past 3 years
Renew your Comprehensive or Family NCD Builder Plan via the ECICS website or our intermediaries
ECICS reserves the right to amend or withdraw this promotion at any time without prior notice.
Terms & Conditions apply.
Keep your enhanced coverage — offer ends 31 October 2026.
No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.
The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
Yes, provided you meet all the promotional terms and conditions, you will be eligible to claim them.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
You will receive a redemption link via the email address provided during your insurance application within 3 to 4 months from your policy activation date. The Shell Fuel e-Voucher will be credited to your Shell App upon successful redemption.
Only Comprehensive Private Car Insurance policies from ECICS are eligible. Electric Vehicles (EVs) are excluded.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.
Renewal policyholders who have made one (1) or more claims during the current policy year are not eligible for this promotion.
It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
The promotion runs from 1 April 2026 to 31 October 2026.
Can I purchase through an intermediary?
Is this promotion available for all Tesla models?
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
The promotion runs from 1 April 2026 to 31 October 2026.
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.