We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Enjoy enhanced protection with key Tesla coverage upgrades included at no additional premium — from courtesy car support to new-for-old replacement and 24/7 roadside assistance.

As a returning ECICS Tesla policyholder, your renewal comes with the same enhanced add-ons at no extra premium. Courtesy Car, New For Old Replacement, and 24/7 Roadside Assistance — all included.
Every coverage upgrade is built in — no extra premium required.
Enjoy a rental car for up to 10 days while your Tesla is under repair after an accident.
In the event your Tesla is declared a total loss within the first 24 months of vehicle registration, we will replace your Tesla with a brand-new car of the same or similar model.
If your Tesla breaks down or runs out of battery, we will arrange towing to the nearest charging station or workshop in Singapore and Malaysia.
Singapore-registered Tesla only
No claims in the past 3 years
Renew your Comprehensive or Family NCD Builder Plan via the ECICS website or our intermediaries
ECICS reserves the right to amend or withdraw this promotion at any time without prior notice.
Terms & Conditions apply.
Keep your enhanced coverage — offer ends 31 December 2026.
For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The promotion runs from 1 April 2026 to 31 December 2026.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.
For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
Yes. If your Tesla model is not listed when obtaining a quote, please call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH) for assistance.
Yes. You are eligible for this promotion whether you purchase your policy directly through the ECICS website or via one of our authorised intermediaries.
The promotion runs from 1 April 2026 to 31 December 2026.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.
The promotion runs from 1 April 2026 to 31 December 2026.
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
Yes — renewals via the ECICS website or through our intermediaries are both eligible.