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Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
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We get it – plans can change. If you are replacing your FDW after purchasing the policy:a. Prior to policy effective date, you may provide us with the new FDW details. We will make the necessary changes on the policy replacement. The promo can be re-applied to the replacement policy but please note that the promo can only be re-applied on a replacement policy once if the original policy has not started. b. If the policy has started and you need to replace your FDW, you have 90 days from policy effective date to cancel and a further 90 days to issue a replacement policy. You will get 100% refund for the original policy but unfortunately, the promo cannot be re-applied to the replacement policy. If you no longer require an FDW, you may get a 100% refund if you cancel before the policy incepts. Please take note that all cancellation date shall be based on the security bond discharge date from MOM and not the work permit cancellation date.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
Yes, you will qualify for this promotion when you renew your Tesla Motor Insurance, as long as no claims have been filed during the policy year.
If you purchase a new ECICS Comprehensive Private Car Insurance policy for a different vehicle not currently insured by ECICS, you are eligible for S$100 Shell Fuel e-Voucher for the new vehicle.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.
No, the voucher cannot be encashed.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
From 15th November 2025 to 15th February 2026, both dates inclusive.