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Making a claim Simple and hassle-free.



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Frequently Asked Questions

I have an enquiry — who do I contact?

Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).

What are the terms and conditions for the campaign?

The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.

Can the Tesla Fractional Shares be encashed?

No, the value of Tesla Fractional Shares credited for this campaign cannot be encashed.

Can I be eligible for another round of Tesla Fractional Shares on my renewal?

Yes, you will qualify for this promotion when you renew your Tesla Motor Insurance, as long as no claims have been filed during the policy year.

When does this promotion end?

The promotion runs from 1 April 2026 to 31 October 2026.

What is the time coverage for our Tesla Motor Insurance?

The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.

Who is eligible for the Tesla Fractional Shares?

The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.

Are there any fees involved in claiming Tesla Fractional Shares?

No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.

How do I purchase Tesla Motor Insurance policy online?

You may purchase Tesla Motor Insurance policy directly through our ECICS website >https://www.ecics.com/promotions/tesla-promotion

How will I receive the redemption link?

Upon successful full payment and Tesla Motor Insurance policy issuance, a unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)"for the redemption of Tesla Fractional Shares.

Is there a minimum premium or policy type required?

This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.

Can existing policyholders get this too?

Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.

How long is the promo valid for

The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)

What if I have multiple EV policies?

The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.

Are the charging benefits stackable?

This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.

Am I eligible for this promotion if I purchase my policy through an intermediary?

Yes. You are eligible for this promotion whether you purchase your policy directly through the ECICS website or via one of our authorised intermediaries.

Is this promotion available for all Tesla models?

Yes. If your Tesla model is not listed when obtaining a quote, please call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH) for assistance.

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I have an enquiry — who do I contact?

Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).

When does this promotion end?

The promotion runs from 1 April 2026 to 31 October 2026.

What plan types qualify for this promotion?

Comprehensive Plan or Comprehensive – Family NCD Builder Plan.

Do I need to apply for the coverage upgrades?

No — the upgrades are automatically included when you renew your eligible plan during the promotion period.

When does this promotion end?

The promotion runs from 1 April 2026 to 31 October 2026.

I have an enquiry — who do I contact?

Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).

Can I renew through an intermediary?

Yes — renewals via the ECICS website or through our intermediaries are both eligible.

Who is eligible for the renewal promotion?

Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.

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