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Frequently Asked Questions

Are there different redemption limits based on existing accounts?

Yes, Policyholders that are existing Phillip Securities clients can receive up to S$50 worth of Tesla Fractional Shares with each Tesla Motor Insurance policy purchase or renewal through ECICS, subject to the promotion's terms and conditions.

What if I cancel my policy?

If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.

How much is the Shell Fuel e-Voucher worth?​

New customers can receive S$100, and renewal customers S$60, subject to terms and conditions.​

Where will the Tesla Fractional Shares be credited?

Tesla Fractional Shares for this campaign will be credited exclusively to the specified Policyholder's POEMS account.

I already have a maid insurance policy. Can I still qualify for the promo?

Yes, you can! As a special exception during the promotional period, we're allowing you to pre-purchase your new policy up to 26 months in advance. Just set the effective date to begin 1 day after your FDW’s current work permit expiry date to lock in the promo price.

What is the time coverage for our Tesla Motor Insurance?

The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.

Who is eligible for the Tesla Fractional Shares?

The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.

Are there any fees involved in claiming Tesla Fractional Shares?

No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.

How do I purchase Tesla Motor Insurance policy online?

You may purchase Tesla Motor Insurance policy directly through our ECICS website >https://www.ecics.com/promotions/tesla-promotion

How will I receive the redemption link?

Upon successful full payment and Tesla Motor Insurance policy issuance, a unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)"for the redemption of Tesla Fractional Shares.

Is there support available if I’m unable to set up my Charge+ account?

Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about

What if I have multiple EV policies?

The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.

How long is the promo valid for

The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)

Can existing policyholders get this too?

Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.

What if I cancel my policy?

If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.

What if I cancel my policy?​

If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.​

​ What types of policies qualify?

Only Comprehensive Private Car Insurance policies from ECICS are eligible. Electric Vehicles (EVs) are excluded.​

Can I get the promotion if I purchase through an intermediary?

Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.​

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