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Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
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No, the voucher cannot be encashed.
ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.
For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
No, the voucher cannot be encashed.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.