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Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
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1. Tesla Motor Insurance policy purchased from ECICS must be issued, in-force, and fully paid.
2. A unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)" for the redemption of Tesla Fractional Shares. Further instructions can be found on the POEMS website after clicking the link.
3. Upon completion of the steps on the POEMS landing page, Tesla Fractional Shares will be deposited into your account within 3 to 4 months following the reconciliation process.
The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.
For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
No, the voucher cannot be encashed.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.