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Time to Renew Your Car Policy?

Stay protected on the road with a quick and easy renewal process. Ensure continuous coverage for your car with our flexible, affordable options.

Renew today and drive with
confidence!

Making a claim Simple and hassle-free.



Claims Process & Support

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Making a claim Simple and hassle-free.



Claims Process & Support

We’re here when you need us most

Frequently Asked Questions

What is the promotion period?​

From 15th November 2025 to 15th February 2026, both dates inclusive.​

I have an enquiry — who do I contact?

Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).

What is the deadline for redeeming my Tesla Fractional Shares?

Redemption must be made within one month of your Tesla Motor Insurance policy activation date (please note this is different from the purchase date of your policy). Any redemptions made after this period will be deemed considered invalid.

Am I eligible for the Shell Fuel e-Voucher Promotion if I have made claims on my policy?​

Renewal policyholders who have made one (1) or more claims during the current policy year are not eligible for this promotion.​

What should I do if I encounter issues opening my POEMS account?

For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.

What are the terms and conditions for the campaign?

The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.

Can I purchase additional Tesla Fractional Shares beyond the promotion limit?

Yes you can purchase additional Tesla Fractional Shares using your POEMS account.

What happens to my Tesla Fractional Shares if I cancel my policy before three months?

If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.

Is there a minimum premium or policy type required?

This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.

Are the charging benefits stackable?

This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.

Is there support available if I’m unable to set up my Charge+ account?

Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about

What if I have multiple EV policies?

The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.

How long is the promo valid for

The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)

How much is the Shell Fuel e-Voucher worth?​

New customers can receive S$100, and renewal customers S$60, subject to terms and conditions.​

What is the ECICS Shell Fuel e-Voucher Promotion?

It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.​

Can I get the promotion if I purchase through an intermediary?

Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.​

​ What types of policies qualify?

Only Comprehensive Private Car Insurance policies from ECICS are eligible. Electric Vehicles (EVs) are excluded.​

What if I provided the wrong email address?​

ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.​

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