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Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
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For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
No, the voucher cannot be encashed.
No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.
You will receive an email containing the policy documents when you have successfully purchased ECICS Enhanced Maidassure policy. New and transfer maid policies purchased:• within 14 days before the effective date,MOM’s record will be updated within 3 working days after the policy purchase date• more than 14 days before effective date,MOM’s record will be updated within 14 days before policy start dateRenewal maid policy:• MOM’s record will be updated after MOM sends you the work permit renewal notice. We will send you another email once the bond is successfully transmitted to MOM. Please check the MOM portal and ensure that the electronic transmission to MOM is completed before your FDW arrives in Singapore. Failure to do so will result in the Immigration and Checkpoints Authority denying her entry, and she will be sent back to her home country.As the work permit may not be due for renewal yet, the security bond will only be transmitted to MOM
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
Tesla Fractional Shares for this campaign will be credited exclusively to the specified Policyholder's POEMS account.
Yes, provided you meet all the promotional terms and conditions, you will be eligible to claim them.
Yes, you must have a POEMS account under the Policyholder's name to be eligible for the campaign.
For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.
Only Comprehensive Private Car Insurance policies from ECICS are eligible. Electric Vehicles (EVs) are excluded.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.